Please take note of the following, if you have any questions, please contact us.

To enjoy your Odyssey Spa visit to the full we ask you to:

• Arrive 10 minutes early for your appointment so that you can relax and enjoy the complete Odyssey experience.
  
  
• Turn off your mobile telephone before you enter the spa.
  
  
• We do not allow children in The Spa, unless with prior consent.
  
  
• Give us 24 hours notice if you wish to cancel or reschedule your appointment, or you may be charged 50% of the treatment fee or the full amount if the slot cannot be rebooked.
  
  
• Bring flip-flops with you if you are having a pedicure.
  
  
• Odyssey regrets that we cannot take any responsibility for lost gift vouchers so please look after them and ensure that they are presented at the time of your treatment - regrettably we make no exceptions to this policy. Gift vouchers expire after 6 months.
  
  
• We do not recommend waxing or facials directly before or after any form of heat treatment.
  
  
• To gain maximum benefits from essential and aromatherapy oils, we suggest you avoid showering and swimming for 3-4 hours after treatments using these and even leave the oils on overnight if you can.
  
  
• Avoid drinking alcohol after any massage and ensure you drink plenty of water following the detoxification treatment.
  
  
• If you have any allergies, particularly to nuts, seafood or wheat, you may be asked to take a patch test prior to any skin treatments.
  
  
• We also offer a wide range of complementary therapies, please contact us for full details.